{"id":533,"date":"2026-06-13T10:03:22","date_gmt":"2026-06-13T07:03:22","guid":{"rendered":"https:\/\/unified-automation.net\/index.php\/faq\/"},"modified":"2026-06-13T16:02:39","modified_gmt":"2026-06-13T13:02:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/unified-automation.net\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2 class=\"wp-block-heading\">\u2753 Frequently Asked Questions<\/h2><p class=\"wp-block-paragraph\">Common questions about how we work. Have one that is not answered here? <a href=\"https:\/\/unified-automation.net\/index.php\/contact-2\/\">Write to us<\/a>.<\/p><h3 class=\"wp-block-heading\">Do you work with existing installations, or only new projects?<\/h3><p class=\"wp-block-paragraph\">Both. A large part of our work is retrofits and migrations of existing machines &mdash; including older PLCs that have lost their program after a power failure. We also deliver completely new automation projects from scratch.<\/p><h3 class=\"wp-block-heading\">Which platforms and brands do you work with?<\/h3><p class=\"wp-block-paragraph\">We are multi-platform: Siemens (TIA Portal, Step 7), Omron (Sysmac), Beckhoff (TwinCAT) and CODESYS, plus WAGO. We work in the environment your machines already use, rather than forcing a single vendor.<\/p><h3 class=\"wp-block-heading\">What does a project cost?<\/h3><p class=\"wp-block-paragraph\">Every project is quoted individually after an on-site or remote assessment, because scope varies enormously between a small retrofit and a full MES rollout. You always receive a detailed written quote before any work begins &mdash; no surprises.<\/p><h3 class=\"wp-block-heading\">Do you offer ongoing support and maintenance?<\/h3><p class=\"wp-block-paragraph\">Yes. We offer monthly support and maintenance contracts, including remote access for fast diagnostics, so problems on your line can often be resolved without waiting for an on-site visit.<\/p><h3 class=\"wp-block-heading\">What geographic area do you serve?<\/h3><p class=\"wp-block-paragraph\">We are based in Timi&#x219;oara, Romania, and serve manufacturers across Romania and Central Europe. Remote support extends our reach further; on-site work is scheduled around your production windows.<\/p><h3 class=\"wp-block-heading\">In which languages can you provide documentation?<\/h3><p class=\"wp-block-paragraph\">We provide bilingual technical documentation in Romanian and English, and we also communicate in German. All deliverables are documented so your team can operate and maintain the system independently.<\/p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you work with existing installations, or only new projects?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Both. A large part of our work is retrofits and migrations of existing machines \u2014 including older PLCs that have lost their program after a power failure. We also deliver completely new automation projects from scratch.\"}},{\"@type\":\"Question\",\"name\":\"Which platforms and brands do you work with?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We are multi-platform: Siemens (TIA Portal, Step 7), Omron (Sysmac), Beckhoff (TwinCAT) and CODESYS, plus WAGO. 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Have one that is not answered here? Write to us. Do you work with existing installations, or only new projects? Both. A large part of our work is retrofits and migrations of existing machines &mdash; including older PLCs that have lost their program after a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-533","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Unified Automation<\/title>\n<meta name=\"description\" content=\"Answers on industrial automation: which PLC platforms we support, retrofits vs new builds, project costs, support contracts and our service area across Romania and Central Europe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unified-automation.net\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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